Manzana and Manzana Futures (“we”, “our”, “us”) are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, services, or partnerships.

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1. Information We Collect

We may collect personal information including, but not limited to:

• Name and surname

• Email address and contact details

• Billing and delivery information

• Company details for corporate or partnership enquiries

• Information provided through contact forms, custom work requests, or partnership discussions

We only collect information that is necessary to provide our services or communicate with you effectively.

 

2. How We Use Your Information

Your information may be used to:

• Process orders and deliver products or services

• Respond to enquiries, custom work requests, or partnership proposals

• Communicate updates related to your order or collaboration

• Improve our products, services, and website experience

• Meet legal, regulatory, or reporting obligations

We do not sell, rent, or trade your personal information to third parties.

 

3. Corporate & Partnership Information

Information shared for corporate orders, branding, or partnerships is treated as confidential and used solely for the purpose of fulfilling the agreed collaboration. Any logos, artwork, or proprietary information provided remain the property of the respective party unless otherwise agreed in writing.

 

4. Manzana Futures (NPC)

Information collected in relation to Manzana Futures projects, donations, sponsorships, or partnerships is used only to administer programmes, report on impact, and maintain transparent communication. Data may be used for impact reporting in an anonymised or aggregated form where appropriate.

 

5. Sharing of Information

We may share your information with trusted third parties only where necessary, such as:

• Courier and logistics providers

• Payment processors

• Professional service providers (e.g. accounting or legal services)

These parties are required to handle your information securely and only for the purposes agreed.

 

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. While we strive to use commercially acceptable means to protect data, no method of transmission over the internet is completely secure.

 

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

8. Your Rights

You have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent for marketing communications at any time

Requests can be made by contacting us directly.

 

9. Cookies & Website Usage

Our website may use cookies to improve user experience and analyse site usage. Cookies do not collect personally identifiable information unless you choose to provide it.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

 

11. Governing Law

This Privacy Policy is governed by the laws of South Africa and aligns with applicable data protection legislation, including the Protection of Personal Information Act (POPIA).

 

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the details provided on our website.